There’s no denying it: Google’s Nexus One, although being one of the best Android-based smartphones on the market, isn’t selling well.

One of the reasons behind sluggish sales is lack of true customer support. Who does an owner of a Nexus One turn to in case of trouble? HTC, the phone’s manufacturer, mobile network operator, or Google itself? This issue is still not solved, but at least now Google gave customers live phone support.

Live phone support is available at 888-48NEXUS (63987) and it works from 07:00am to 10:00pm PST; unfortunately, you can’t request tech support, as this line seems to be limited to status and shipping issues. Furthermore, as an international user, my best bet is still going through online forums in case of problems. Google is getting better at this, as they finally realized that providing proper support for a smartphone is a not as easy as launching a support website. Still, Google has a long way to go to make Nexus One users really happy.

Tags: Google, nexus one, smartphone

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Nexus One Gets Live Phone Support, Sort Of

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Hello, Hollywood. On the heels of the Foursquare-Bravo TV deal, news of several additional major media partnerships involving the location-based social networking app have dropped this evening.

According to various reports, Zagat, Warner Bros., HBO, the History Channel and ExploreChicago have all been added to Foursquare’s media and entertainment mix. Here are the partnerships that appear to be live or coming very soon:

Zagat

The New York Times is reporting that Foursquare has signed a deal with trusted restaurant review service Zagat. Zagat’s official Foursquare page is already live and includes official Zagat rated tips and recommendations that users can add as to-do’s to their Foursquare experience.

Zagat is calling the partnership, “Foodie Love,” and there’s even a new accompanying foodie badge. What’s also interesting is that Zagat.com is extending the partnership beyond Foursquare and starting a “Meet the Mayor” online interview series that will feature discussions with prominent Foursquare mayors.

Foursquare’s relationship with Zagat is clearly an answer to Yelp’s introduction of check-ins, especially given the trusted and prestigious nature of Zagat content.

Warner Bros.

Earlier this evening we received some intel in our inbox about a Warner Bros. partnership with Foursquare around the studio’s upcoming movie, Valentine’s Day. Per Foursquare’s other big media partners, the deal includes content in the form of tips and to-dos, but these are themed around romance and Valentine’s Day activities. Of course, it wouldn’t be Foursquare without a badge to go with the campaign.

The Valentine’s Day Foursquare page includes text that reads, “Visit and check-in on Foursquare at any of the locations on our Valentine’s Day inspired list of the most romantic places in New York City, San Francisco, Chicago, Los Angeles and Boston to get a Valentine’s Day badge! Then go see the movie, in theaters on February 12!”

HBO

We found HBO’s Foursquare How to Make it in America page via AdAge. The series premieres on February 14th, and although HBO isn’t ready to go on the record about their Foursquare relationship, a page packed with show-related tips is already live. The deal appears to be structured in a similar fashion as the others, and includes the addition of show-specific badges for “Culture, Living, Cocktails, and Nightlife.”

The idea seems to be that viewers can turn fiction into reality and live like the show’s main characters, Ben and Cam, who are “two enterprising Brooklyn twentysomethings as they hustle their way through New York City, determined to achieve the American Dream.”

More Major Media Deals

AdAge is also reporting that the History Channel is exploring similar options with Foursquare, and thanks to a tip sent in via email, we uncovered an ExploreChicago page that is reminiscent of Metro News’ relationship with the location-based game.

ExploreChicago happens to be Chicago’s official tourism site, and the deal includes three Chicago-themed Foursquare badges (which we believe to be the ones above) that users can unlock by checking-in across the city.

Tags: entertainment, explorechicago, Film, foursquare, hbo, MARKETING, media, social media, tv, warner bros, zagat

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Foursquare Inks Deals With Major Media and Entertainment Brands

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Wordpress 2.9: 5 New Features

In last week’s Faceoff Series we asked about music consumption models: Do Mashable readers prefer to own their entire music collections or do some of you gravitate toward subscription services?

One week later and the results are in: Ownership wins the day at a full 50% of the vote. Of all our past Faceoffs, though, this edition had one of the highest “tie” votes constituting people who really like both models. The music subscription model still came in second place behind ownership at 28% of the vote, but the “Tie: I like them both!” option was very close behind at 22%.

The results seem to indicate both a growing contingent of folks warming up to the idea of music subscription services, and the idea that there could be room in the market for both approaches to be sustainable business models. Which option got your vote in our poll, and why? Let us know in the comments!

Tags: music, polls, social media, subscription, web faceoff

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Music Ownership Beats Music Subscription in Reader Poll

In last week’s Faceoff Series we asked about music consumption models: Do Mashable readers prefer to own their entire music collections or do some of you gravitate toward subscription services?

One week later and the results are in: Ownership wins the day at a full 50% of the vote. Of all our past Faceoffs, though, this edition had one of the highest “tie” votes constituting people who really like both models. The music subscription model still came in second place behind ownership at 28% of the vote, but the “Tie: I like them both!” option was very close behind at 22%.

The results seem to indicate both a growing contingent of folks warming up to the idea of music subscription services, and the idea that there could be room in the market for both approaches to be sustainable business models. Which option got your vote in our poll, and why? Let us know in the comments!

Tags: music, polls, social media, subscription, web faceoff

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Music Ownership Beats Music Subscription in Reader Poll

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This isn’t the way you should learn about the death of your 17 year old brother.

According to Sydney’s The Daily Telegraph, twins Angela and Maryanne Vourlis had just woken up on their 20th birthday. Like most young adults, they logged onto Facebook to check their walls and inboxes for birthday greetings.

Instead of finding happy birthday wishes, the two twins found messages of “RIP Bobby” (their brother) and “RIP Chris Naylor” (a friend of his) all across their Facebook news feeds. Completely shocked, baffled, and hurt, the two rang their brother’s phone in the hopes it was a mistake. It was to no avail.

Next, they rang their mother. While she didn’t receive any word from the police or others about Bobby or Chris Naylor, she did know that Bobby was with his friend that night. After a call to the police, they confirmed what they had learned on Facebook: that Bobby Vourlis was dead. He passed away along with Chris Naylor in a fatal car accident that also took the life of a third teenage passenger.

You can read the whole heartbreaking story over at the Daily Telegraph, but it’s clear that the real-time nature of the web spread information far faster than even the police or phone calls could. While we understand it takes time to identify victims and send an officer to a residence to inform family of the news, the process can simply take too long in today’s world.

We offer our condolences to both families for the tragedy they are enduring. We could not imagine learning about it the way they did.

[via CNET]

Tags: Brothers, death, facebook, Twins

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Twins Discover Teenage Brother’s Death on Facebook